Ad won't play and has to be closed to fix issues

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Ad won't play and has to be closed to fix issues

6b-3_4ns0l3d7
Casual Listener

Plan

Free

Country

United States

Device

Desktop

Operating System

Windows 10

My Question or Issue

Spotify goes to play an ad but the ad just stops. It isn't a connection issue or me just pausing it. It actually says the ad is playing but it never actually does. Becuase its a free account, I can't just play another song or playlist to override it because then it says I have to wait for the ad to finish playing. The only solution I have is to close it and re-open it. I've already deleted and re-installed as well. This is quite annoying obviously, but I just wanted to put this issue out there to see if there is a fix.

1 Reply

Re: Ad won't play and has to be closed to fix issues

Rock Star 7
Rock Star 7

Hey @6b-3_4ns0l3d7,

 

When you removed the application, have you made sure to check if there were no files left in C:\Users\USERNAME\AppData\Roaming\Spotify ?

 

MauriceMVRock Star 7
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