Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

After 1 song plays in my playlist, another song plays from a different list

After 1 song plays in my playlist, another song plays from a different list

When I choose to hear playlist, it gives one song from the list but after it uses a song not from the list. I've been looking up how to fix it but they say to disable a auto play setting but it wont work. Please help.
Reply
1 Reply

Hi there,

 

Thank you for reaching out to the Community. This seems odd so let's take a closer look into this.

 

Can you let us know if this occurs on one specific device or multiple devices?

 

Also, can you let us know if you get this behavior from one specific playlist or if it's random?

 

In the meantime we recommend that to remove possible cache files that might be causing this by following the steps that's provided in this article.

 

We'll be on the lookout for your reply.

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts