After a local Mp3 track has played the online track wont start

[Acol]

Plan

Premium

Country

Device

PC

Operating System

W10Pro

My Question or Issue

 After the player finishes playing the local Mp3 track it shows "unable to play this track error" and stops there untill i choose a different track manually from the list. it plays all the local tracks normally if they are listed or consicutive ones. just the switch between the online version and local version is buggy and stopping the player.

it seems to be working normally when the crossfade between the tracks is disabled. so the problem occurs when it is enabled.

[Alfredo]

Hey @Acol.

Could you send us your Spotify version number? Also, let's make sure your sound drivers are up to date.

In the meantime, try reinstalling the app to see if it helps.

Keep us posted.

[Acol]

1.0.83.318.g6c07039d which is the newest version installed the windows store version now and it does the same thing on one track now.

[Alfredo · Accepted solution]

Thanks for getting back to us!

Let's try removing the Windows Store version of Spotify, and downloading the installer directly here.

Also, what's the format of the local file this is happening to?

Keep us posted.

[Acol]

it looks like it started working now with the non store version of Spotify

tracks are in Mp3 format. thought i lost some tracks that i had previously downloaded and are currently nowdays not aviable anymore : v

[Alfredo]

Alright!

We're glad to hear it's working with this version of the app.

About the lost songs, were they also part of your local files? If so, try importing them again to see if it helps.

Keep us posted.