Announcements

Album Cover

Solved!

Album Cover

slashbouch

 

Plan : Free

Device : Windows 10

Hi,

For some time, I noticed that there are no more images of album covers or even photos of the groups for most of the artists. I did not change anything it appeared like that. Are there a few things I can do ?

Thank you !

 

Reply

Accepted Solutions
Marked as solution

Sebasty

@slashbouch 

 

Oh that's strange!

 

I suggest deleting your cache and cookies to see if this fixes anything.

 

If that didn't work yet, you can try reopening the web player with addons disabled:

1. Go to Help (Alt key pops up the menu)

2. Click on "Restart with Add-ons disabled"

3. When you're done, you can go back the same route and restart with addons enabled. 🙂

This will show if what's breaking your Spotify's images is one of your addons. If it looks ok in disabled mode and not ok in regular mode, some addon is the culprit.

 

Try these out and let me know how it goes!

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

5 Replies

Sebasty

Hey @slashbouch 

 

Please attach some screenshots of what you're seeing. 🙂

 

You can try reinstalling Spotify , this should fix most glitches that may arise.

 

Let me know how it goes!

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

slashbouch

Hi

Thanks for your support. I didn't use the spotify App but Spotify in my browser (Mozilla Firefox). Some artists have picture but not many. That's really strange. Before evrything was ok and I don't know why, I changed nothing, the album cover and all pictures disappeared. I will put the screenshot in Attachment.

Thanks !

Screenshot_2020-11-18 Spotify – Lecteur Web.png
Marked as solution

Sebasty

@slashbouch 

 

Oh that's strange!

 

I suggest deleting your cache and cookies to see if this fixes anything.

 

If that didn't work yet, you can try reopening the web player with addons disabled:

1. Go to Help (Alt key pops up the menu)

2. Click on "Restart with Add-ons disabled"

3. When you're done, you can go back the same route and restart with addons enabled. 🙂

This will show if what's breaking your Spotify's images is one of your addons. If it looks ok in disabled mode and not ok in regular mode, some addon is the culprit.

 

Try these out and let me know how it goes!

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

slashbouch

I disabled the DuckDuckGo Privacy Ad and it works. Thanks for your support !!!

Sebasty

My pleasure. 🙂

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Env: prod