All my playlists, starred, followers, followed, and apps disappeared

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All my playlists, starred, followers, followed, and apps disappeared

user-removed
Not applicable

This happened sometime after I changed my Facebook password. I would really appreciate having music to listen to again. Please help. I have already contacted Spotify. It's been weeks. No response.

3 Replies
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Re: All my playlists, starred, followers, followed, and apps disappeared

Community Legend

Hi. Could you try logging out then logging back in using the email address registered on facebook and your new facebook password to see if everything comes back.

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Re: All my playlists, starred, followers, followed, and apps disappeared

user-removed
Not applicable

I have tried that a dozen times.

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Re: All my playlists, starred, followers, followed, and apps disappeared

Community Legend

Please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.

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