All my songs from the past year are gone on my laptop but still there on my phone please help

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All my songs from the past year are gone on my laptop but still there on my phone please help

Jadeu
Casual Listener
 
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Re: All my songs from the past year are gone on my laptop but still there on my phone please help

felixtt2
Casual Listener

have u tried moving ur song onto a new playlist then sharing it to a new account ? then back 2 ur old?

Felix ~~~~~ ~~~~~~~

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Re: All my songs from the past year are gone on my laptop but still there on my phone please help

crematedman
Community Legend

@Jadeu you mean the songs you downloaded are gone? or the playlists? or the saved songs?

 

it's likely a fresh re-install will solve the issue! your music is saved in spotify's data - not to worry.

Re: All my songs from the past year are gone on my laptop but still there on my phone please help

Jadeu
Casual Listener
Ummm all the songs that I have ticked and saved. They are all gone and I have uninstalled and reinstalled about ten times and it's still not working. It's making me very frustrated. Any other ideas guys? Thank for your reply

Re: All my songs from the past year are gone on my laptop but still there on my phone please help

crematedman
Community Legend

@Jadeu sorry to hear that

 

  • next, you can sign out of all devices here.
  • clear the cache for the app.
  • i would suggest a fresh re-install of flash which you can do here.
  • check your firewall settings to see if spotify is blocked - turning off your antivirus briefly can isolate that issue.
  • try listening on a different device to see if the same problem occurs.

Solution!

Re: All my songs from the past year are gone on my laptop but still there on my phone please help

felixtt2
Casual Listener

have u tried moving ur song onto a new playlist then sharing it to a new account ? then back 2 ur old?

Felix ~~~~~ ~~~~~~~

View solution in original post

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