All of my music has disapear

[Reiika]

I don't know where my music his gone..

Plan

Premium

Country

 France

Operating System

Windows 10

Spotify Version

Desktop 

[Brunelicia]

Hi there,

Welcome to the Community! 

This issue has been reported by some other users too, I recommend you to check out this suggestion.  Can you please give it a try and let me know how's it going? 

Hope this helps! 🙂

[Reiika]

I unistall and reinstall Spotify Desktop App 8 times in two hours and no change

[Brunelicia · Accepted solution]

Hi @Reiika,

If you haven't already, I recommend you to follow the steps that are included in this article. 

Let me know how it goes! 🙂

[Reiika]

It's not the web player who don't work, it's the desktop app 😕

[Mantisentil]

@Reiika

There seems to be a workaround for this issue which is described here. I'd recommend you to give it a shot. I hope this will be fixed on Spotify's end in the long run. Have a nice day!

[Reiika]

That work fine, thanks 😉