HP Elitebook 840 G1
My Question or Issue
People I really don't know what to do now. All songs are unplayable on my computer. All. Phone works just fine and you can see every song that play on the phone on computer. (Spotify Connect) But when I switch to computer all just stop right away. I have reinstalled computer and phone app several times. Deleted offline divices in my account, restarted everything and even deleted all cache of those app. But after I deleted all info /cache on my account on computer everything dissapeared.
Now all of my playlists are empty! Artist list are empty, song list are empty even Discover Weekly and Release Radar.
Absolute all is gone BUT ONLY on COMPUTER. Everything is working on phone and nothing is lost there. I tried to log out several times and reinstall the app on my detskop (AFTER THAT deleting cache) but everything is still empty plus that no one song is playable.
What can be wrong? Internet is fine, Computer is overall fine too. But that dumb app just get worse and worse. I have never seen something like that. Now I have list all I have done and I'm glad if someone suggest me a solution. Keep in mind that I had contact with customer services three times! So this must be something more serious than deleting cache or reinstall averything. I always use new setup when dowloading the app again.
Web player don't work too if you are interested ( SAME PROBLEM). Only phone device work as it should.
Worst scenario is if I need to delete my account. All advices except that one is appreciated.
Sorry for my bad english I hope you understand what I mean.
The photo is about what I have (found on google), but without any warnings or troublecodes.
Solved! Go to Solution.