Alternate album releases / "1 more release" not available after update

[rusteford]

Plan

Premium

Country

US

Device

PC

Operating System

Windows 10

Spotify Version

1.1.56.595.g2d2da0de-a

My Question or Issue

i am no longer able to toggle between alternate releases of any given album. there used to be a dropdown selector at the bottom of album pages from which you could choose a version of the album to listen to (ex. clean version, explicit version, original release, remastered release with bonus tracks, etc.)

[Eni]

Hey there @rusteford, 

Thanks for reaching out about this here in the Community. 

First up, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one. Make sure to download the app again from the Microsoft Store. 

If this doesn't do the trick, would you mind asking a friend or a family member to log in to their account in your PC to check if the issue persists with a different account?

We'll be on the lookout for your reply.

[rusteford · Accepted solution]

it does look like the issue has been resolved! an update ran yesterday (not a clean reinstall), and now i am on version 1.1.57.443.ga029a6c4-a and the functionality seems to have been restored.