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Android App and Desktop App not sync liked songs, even after hours

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Android App and Desktop App not sync liked songs, even after hours

Music Fan

Plan & Country

Premium, Germany

 

Device/Operating System

Debian Laptop, Samsung Android Phone

 

My Question or Issue

On my way to work I was listening to music on Spotify and liking new songs. About 3 or 4 hours later I opened up my desktop client. I noticed that the newly liked songs were not synced. When I used the desktop version to remove a song from the playlist that way played on my phone at the same time, I noticed that the sync happened within seconds. The same happened when I test-liked a different song on my mobile. The phone has been online since I left my house. Why have the liked songs from the morning not been synced? I am afraid to loose newly liked songs this way ....

1 Reply

Re: Android App and Desktop App not sync liked songs, even after hours

Moderator
Moderator

Hey @JohnnyD4,

 

Thanks for reaching out to the Community.

 

We recommend you log out everywhere and run a clean reinstall on all your devices, this involves deleting the cache files of the app and will force a account wide resynchronization of your info. You can have a look at this guide for the steps relevant to each device.

 

That way any changes you make to your library on one device should appear right away on the other.

 

Hope this helps. Keep us posted on how it goes.

MihailModerator
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