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App Crashes frequently when a track ends or when I skip

App Crashes frequently when a track ends or when I skip

Plan

Premium

Operating System

Windows 10

 

My Question or Issue

The title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occurs with both local files and tracks on spotify.

Reply
1 Reply

Hey there @Ilyk11!

 
Welcome to the Community and thanks for bringing this to our attention.

 
Could you try restarting your computer to see if that makes any difference for you?
 

If you still experience the issue, we'd recommend performing a clean reinstall of the app with the steps here. This will get rid of any old stored files that might be causing trouble.

 

Keep in mind that you'll need to re-download your offline music and podcasts afterwards.

 
We'll be on the lookout for your update. Give us a shout if you have any further questions.
 

ElenaModerator
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