Autoplay still plays after turned off

[wolfs4ever666]

Plan

Family Premium

Country

U.S.A.

Device

Acer Laptop

Operating System

Windows 10

My Question or Issue

so after spending 2 days trying to turn off autoplay i finally figured it out but even after i turned it off it still continued to use autoplay

[Jeremy]

Hey there @wolfs4ever666,

Thank you for your post here in the Community.

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

If that doesn't do the trick - can you log in with another account on the device - such as a friend's or a family member's to see if the issue persist?

Also - does this only occur on one specific device or multiple devices?

We'll keep an eye out for your reply.

Cheers!