Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Being taken to ad playlist despite not clicking on the ad.

Being taken to ad playlist despite not clicking on the ad.

Every few minutes, when the little banner ad is at the bottom, I get taken to the page of whatever it's advertising even though I never clicked on the ad.  It only happens when Spotify is the active window.  Has happened multiple times in a matter of only one minute.

Reply
2 Replies

Hey rainbow_pie, welcome to the Community.

 

Does this keep happening after a clean reinstall of the Spotify app?

 

Let us know how you get on.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

It actually stopped on its own.  I didn't reinstall, but it doesn't seem to happen anymore.  Not sure what would have caused it.

Suggested posts