Bought premium but it's still spotify free

[papflapjeee]

Plan

Premium

Country

Netherlands

Device

Windows 10, Android

Operating System

Windows 10, Android

My Question or Issue

I bought the 1 euro for 3 months deal money went out of my bank account but i'm still having spotify free.

[A_Musicophile]

Hi @papflapjeee,

As far as I know, this offer is only available to people who have not had a Spotify premium subscription or not used a free trial before. 

If you have not had a premium subscription or free trial before, then maybe you could flag this up with Customer Care, you can reach them via this link: https://www.spotify.com/about-us/contact/contact-spotify-support/

Best wishes,

A