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Bought premium but it's still spotify free

Bought premium but it's still spotify free

Plan

Premium

Country

Netherlands

 

Device

Windows 10, Android

Operating System

Windows 10, Android

 

My Question or Issue

I bought the 1 euro for 3 months deal money went out of my bank account but i'm still having spotify free.

 

Reply
1 Reply

Hi @papflapjeee,

 

As far as I know, this offer is only available to people who have not had a Spotify premium subscription or not used a free trial before. 

If you have not had a premium subscription or free trial before, then maybe you could flag this up with Customer Care, you can reach them via this link: https://www.spotify.com/about-us/contact/contact-spotify-support/

 

Best wishes,

 

A

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