Can add to my family account

[ERICWERKTELEFOO]

I tried posting this earlier, wouldnt let me.

Got work phone, made seperate account and added to family, got booted of the family plan.

What?

[ERICWERKTELEFOO]

Oh dayumn, finally worked.

Alright, here the full version:

Brother moved out of the house, he never was on our spotify plan. That gave me an idea: I have a work phone/pc that i could use outside (read: in the garden) with its seprate account.

Still me, part of the family, at the same house.

So made a new account, used it: Happy.

Then got an email saying: cannot verify your adres, please check

I did

Then got an email saying: couldnt verify your adres, you're booted of the family plan.

So now im here... Because when i try to readd: You cannot add this account to the family plan, Need help: check our FAQ. 

But the FAQ is shitty and it doesnt give me an answer. 0,0 customer service, so im left with the forum.

So.. what should i do to get in contact with anyone that can fix my family plan account.