Can't Add or Play Songs from Search

[Sorinshuto]

Plan

Free

Country

US

Device

Computer

Operating System

Windows 10

When I try to add or play a song from the search function, it's not working.  I looked up "Six Shooter" by Coyote Kisses and right clicked it to add it to my library, then looked up "This Ain't No Place for No Hero" by The Heavy, but several results came up, so I tried to play one to see which version is the one I wanted.  I clicked on all of them and none played.  The play bar didn't move, the album art was a black box with a white circle, and it didn't show the song title or artist.  I went back to my Songs list to put "Six Shooter" on, but it didn't show up.   I've already tried uninstalling and reinstalling, but that didn't work (it actually made another problem that I couldn't fix until recently)

What do I need to do to fix this?

[A_Musicophile · Accepted solution]

Hi @Sorinshuto,

Here's a potential solution I found from browsing through other threads that you could look at:

https://community.spotify.com/t5/Desktop-Windows/Desktop-Playlists-empty-after-update/td-p/4679818

Hope this does the trick,

A

[Sorinshuto]

Yep, found the answer on the second page!  Thank you so much!!