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Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have:
-un installed and Re installed and cleared chache and all related files
- Made sure app was added to firewall
- Tried with firewall off
- Changed wifi networks
- I am on windows 10 with all the latest updates installed
- All firmware is up to date
- Routers have been restarted
- Computer has been restarted
IT STILL DOESN't WORK!, Please Help!
I am a premium suscribre, I have no idea why this feature no longer works, extremely buggy software!
Hey @Ivanoski007! Welcome to the Spotify Community. ^^
Could you try removing all offline devices here. But you'll need to download all your tracks again.
Let me know if that helps, thanks! ^^
Peace
Did that, PC still says "waiting for conection" when trying to download playlist
Could you please let me know the following details:
1. Exact Device (e.g. MacBook Air)
2. Exact operating system (e.g. Windows )
3. Spotify app version installed (1.0.2)
4. Are you receiving any Error messages at all?
Thanks! ^^
Peace
1. Exact Device : Dell Inspiron 7737
2. Exact operating system : Windows 10 with alll the latest updates installed
3. Spotify app version installed : 1.0.75.485.g1f74de2c (Windows Store version)
4. Are you receiving any Error messages at all? No error messages, It was working fine last month then I suddenly couldn't download any playlists, the only error I get is when i try to download it shows "waiting Conection" like the screenshot in my first thread
I have no aftermarket antivirus or firewall software, only stock windows defender
Thanks!
I've escalated your issue to the support.
I will reply on this thread with help soon. ^^
Peace
How much free space do you have on you drive, Irecommend having at least 1GB free.
And could you try using a different device on the same internet network to see if it behaves the same?
Thanks!
Peace
-Maybe you should try another computer if you can. Just to check if your account/comp. hasn't any wrong settings.
-You should check your PC memory too.
-I suggest to instal your Spotify to another disc for example to (D:)
Hope it will help ya
I have enough free space on my hard drive, Let me try on anothee computer and see what happens
I have more than enough memory and hard disk space, I don't have another hard drive to install it to, but spotify won't let me specify another destinaiton to install with the installer anyway. I will try from another computer
Thanks!
Keep me posted with how it goes from another device.
I'd also recommend double-checking all of the steps at https://support.spotify.com/listen_everywhere/on_phone_tablet_desktop/listen-offline-troubleshooting... in the meantime. ^^
Peace
I have tried with another computer, got into my account and was able to download, but my computer still isn't able to download .
And yes I have triple checked the linked and met all the criteria
I have also removed all instances of "spotify" from the registry, I added again firewall exceptions, and the situation is the same. I have also re-installed spotify 5 times.
I have just tried that It indeed does work from another computer, but it still doesn't work from my computer, it still says "waiting for conection" when trying to download a playlist
Hey @Ivanoski007! ^^
Thanks for letting me know! Keep me posted with how it goes from another device.
I'd also recommend double-checking all of the steps at https://support.spotify.com/listen_everywhere/on_phone_tablet_desktop/listen-offline-troubleshooting... in the meantime. ^^
Peace
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