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Can't Play Music In 2 Locations On My Echo Dot

Can't Play Music In 2 Locations On My Echo Dot

I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I start mine it kicks her off. Is there a way we can both listen to our own playlist in separate locations from one account?




1 Reply

Hey @robtjack2782,


Thanks for reaching out to us about this.


Could you confirm that you're each using your own Spotify account when trying to stream to your Echo Dots?

If not, then you'll have to create a second account and then follow the instructions in this support article.


If after that you're still experiencing issues, get back to us and we'll see what we can suggest next.


Thanks! Keep us posted 🙂

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