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Can't download playlists or listen to albums

Can't download playlists or listen to albums

Whenever I try to listen to songs that aren't on a playlist the app does nothing and also I can't seem to be able to download anything at all
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3 Replies

Hey @Bardito 

 

Are you able to listen to music not in your playlist on web Spotify?

I would suggest a clean reinstall to wipe away all old files and give the app a fresh page. Program files gone rouge is the most usual cause for random curious issues popping up, clean reinstall will wipe away the root cause.

 

May I ask which operating system, and which version of it you're running? : )

SebastySpotify Star
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Note: I'm not a Spotify employee.

I've already done the clean reinstall thing several times and also tried downloading it from a different source before posting this but no result at all. Web Spotify works ok but I totally prefer the app.

For the OS I am using windows 10 home

Hey there @Bardito

 

Thanks for your reply. 

 

We can confirm that the right teams are aware of this happening and they're currently looking into it. Make sure to add your vote to the Ongoing Issue here by clicking on the Thumbs up icon, if you haven't already. You can also try the suggestions in the Status update and provide us with the info we're asking for in the comments. 


If you need a hand with anything else, the Community is here for you. 

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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