Can't load find friends on any device

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Can't load find friends on any device

Casual Listener

 

Plan

Premium

Country

 UK

Device

iPhone 6s and HP laptop

Operating System

iOS 10 Windows 10

 

My Question or Issue

I'm having trouble using the find my friends tab on any system, my windows pc or my iphone. I can load it but whenever I click Find Friends, on my iPhone it just comes up as an empty option screen, on my laptop the circle and dialogue box appears but no options ever load, regardless of how long I leave it.

 

Any help would be appreciated

 

3 Replies
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Re: Can't load find friends on any device

Rock Star 13
Rock Star 13

Hi there,

 

I recommend you to check here if you have the option enabled "Process my Facebook Data".

This feature needs Facebook to function, so, your Facebook Account also needs to be connected!

 

For more information about finding and following friends and artists please check this: https://support.spotify.com/using_spotify/the_basics/how-do-i-follow-unfollow-friends-and-artists-on...

 

Hope this helps! 🙂

BruneliciaRock Star 13
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Highlighted

Re: Can't load find friends on any device

Casual Listener

Hi there,

 

This option has been on but it still doesn't work. Is there any other options or things I could try?

 

Cheers 

Highlighted

Re: Can't load find friends on any device

Rock Star 13
Rock Star 13

I suggest you to try doing a clean reinstall of the app, if that doesn't work, please, let me know!  🙂

BruneliciaRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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