Can't play album - tracks are skipping

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Can't play album - tracks are skipping

Alsweider
Gig Goer

I tried to listen to the album Diamonds by Enforcer, but every track of the album starts to stutter after a couple of seconds and skips to the next song after about 10 seconds. When I try to play a specific song from this album, I sometimes get the error message: "Spotify kann dies zurzeit nicht abspielen. Wenn sich die Datei auf deinem Computer befindet, kannst du sie importieren."

 

This never happened to me before and it happens only with this album. I have already uninstalled and reinstalled Spotify. The problem does not occur in the web player, it's only the desktop client.

 

Spotify version

1.1.18.611.g9cc9bdc9

 

Operating System

Windows 10

 

https://open.spotify.com/album/100G9R8SSiarOw8dwFTSUl?si=V5RQhCBTRWKMo0A_cI8FqA

 

 

3 Replies

StrikeBuddy
Newbie

Same problem here, on my computer it doesn't work at all, just like you explained. But on my phone the songs just stutter a bit in the beginning and then seem to play properly. 

Ivan
Spotify Legend

Hey there @Alsweider and @StrikeBuddy,

 

Thanks for reaching out to the Community about this. 
 

If you notice a track or an album on Spotify isn't playing correctly, or the information (title, cover art, release date) is incorrect, you can report it to us. 

 

We suggest you check out this help page and follow the steps on how to report the issue you've spotted. 

 

Hope this helps. Let us know if you have any more questions. 

Alsweider
Gig Goer
Thanks for the reply, I have already tried that without success so far. The details are in this thread: https://community.spotify.com/t5/Desktop-Windows/I-can-t-play-an-album/td-p/4852136
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