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Can't play any song in Spotify app and spotify webplayer homepage wont even load

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Can't play any song in Spotify app and spotify webplayer homepage wont even load

LittleStegi
Casual Listener

Plan

Free

Country

Germany

Device

Computer

Operating System

Windwos 10

 

My Question or Issue

If I try to listen to a song in the windows app it stops after few seconds and tells me it cant play the song. If I try to open the webplayer (open.spotify.com) it tells me it can't reach the website. I feel like somehow banned from spotify???

2 Replies

Re: Can't play any song in Spotify app and spotify webplayer homepage wont even load

Nico
Community Legend

Hey @LittleStegi! Welcome to the Spotify Community. ^^

 

I'm sorry to hear this.

Could you take screenshots of what you're seeing in the app and the web player so I can look further into it?

 

Thanks! 

Peace

Re: Can't play any song in Spotify app and spotify webplayer homepage wont even load

LittleStegi
Casual Listener

This website can't be reached (basicly says im not connected to the internet but everything else worksThis website can't be reached (basicly says im not connected to the internet but everything else worksThis song can't be played (in the blue box)This song can't be played (in the blue box)

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