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Can't play any song

Can't play any song

Adeem_Shihab

Plan

Free

Country

Qatar

Device

(Laptop)

Operating System

(Windows 10)

 

My Question or Issue

I can't play any songs. When playing songs, it will play and after 6 seconds it will stop playing and say "Can't play the current song". This happens to all the songs.

I did these troubleshooting methods, but nothing worked

Deleted and reinstalled Spotify ( from Microsoft Store and from the Website)

Logged out and logged in again

Restarted the laptop

I have almost 23 GB space in my drive

Screenshot 2020-09-27 at 083736.png
Reply
1 Reply

Ver

Hey there @Adeem_Shihab,

 

Thanks for reaching out to us 🙂

 

The troubleshooting steps you've tried are very good. We'd like to add a few more. Can you give these steps a go and run a clean reinstall? That way you can make sure the cache is not causing this issue.

 

If that doesn't help, try running the app as an administrator. It's also a good idea to try on another device. By doing that we can see if it's a device-related issue. Does the issue persist?

 

Keep us in the loop! We'll be right here if you have any further questions.

 

 

 

 

Ver Moderator
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