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Can't play songs from any artist page

Solved!

Can't play songs from any artist page

Plan

Premium

Country

 Germany

Device

Laptop

Operating System

Windows 10

 

My Question or Issue

 I can't play any songs from an Artist page - I can play songs from playlists, or from saved songs, or on browse, but not on an artists page. When I try play a song from an artist page, the section where it shows the song, artist and album cover just goes black. When I reinstall spotify, it sometimes works, but even then it only works until the next time I restart my computer. Also, my profile name and picture are not available but it only says my account number there. I only have this problem on one of my Windows 10 laptops, not on my other Windows 10 laptop or my mobile.

Reply

Accepted Solutions
Marked as solution

I had this problem too, I reinstalled the Windows app for like 10 times and nothing happened. But here's the solution I found! It works 100%! Finally you can enjoy your songs again.

 

https://community.spotify.com/t5/Desktop-Windows/Desktop-Playlists-empty-after-update/td-p/4679818

View solution in original post

2 Replies
Marked as solution

I had this problem too, I reinstalled the Windows app for like 10 times and nothing happened. But here's the solution I found! It works 100%! Finally you can enjoy your songs again.

 

https://community.spotify.com/t5/Desktop-Windows/Desktop-Playlists-empty-after-update/td-p/4679818

- Browse to C:\Windows\System32\drivers\etc

- Open file "hosts" with Notepad as Administrator

- Search for any line containing "spotify" in it and delete it

- Click on "File" and then "Save"

 

Now everything should work

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