Can't play the current track

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Can't play the current track

Casual Listener

First let me say that this form of support is horrendus for a product this widely used, we should be able to chat directly with a human for issues like this.

 

This is the same issue I've read about in many other posts on here; hit play, will play a few seconds then stop with the error message.

 

Ive tried deleting cache, enabling/disabling hardware accel, reinstalling the entire client etc etc. Swapping from wired/wireless fixing nothing, drivers are all up to date. 

 

This has been going on for about 3 weeks and it has become unacceptable now that the new billing cycle has hit.

 

Thanks in advance.

4 Replies
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Re: Can't play the current track

Community Legend

Could you pastebin the console output from the Spotify client? It often contains more detailed error messages.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Can't play the current track

Casual Listener

this is the console after playing a track that doesnt work

sh1ttyspotify.PNG

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Re: Can't play the current track

Community Legend
Strange, never seen a decode error before. Got a link to the track(s) you are having issues with?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Can't play the current track

Casual Listener

Um, take your pick, nothing works.

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