Can't remove local files

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Can't remove local files

lizziewho
Visitor

Operating System

MacOS Catalina Version 10.15.1

 

My Question or Issue

I'm unable to remove my local files from my "Liked Songs" playlist. I've tried turning on and off the local files boxes on Spotify Preferences, it didn't work. Then I tried deleting the local-files.bnk thing from my computer and it's gone from the computer itself but not from Spotify!

I don't know what else to do and I can't even listen to those local files because they're all gray and unavailable so they're just.. there.

If someone can PLEASE help me, I've been trying to get rid of those local files for months now and nothing works.

1 Reply

Re: Can't remove local files

Ivan
Moderator
Moderator

Hey there @lizziewho

 

We're currently aware of an issue causing the behavior you describe. We suggest you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE button. 

 

Make sure you follow the steps provided under Status Update as well. 

 

It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any more questions. 

IvanModerator
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