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Hey y'all, I updated to the most recent version of Spotify last week, and since then I haven't been able to run it, like, at all. It shows up in Task Manager but doesn't actually open. Whenever I try and uninstall it via the Control Panel, it just tries opening the application again unsuccessfully. When I try to reinstall it, it says it's downloading it, then tries to open again, with the same result. This is on Windows 10 btw.
Help?
Solved! Go to Solution.
Ok I finally managed to get it reinstalled. Thanks. My problem was that I successfully deleted the first thing you asked us to, but when I tried to find the second, my computer said it didn't exist. Then when I tried to find third, I got the same message from the previous search entry, but only because I didn't realize that there were two different locations in that third item and copied them as a single search entry. LOL Might edit your instructions to make that easier to see for us feeble minded and less technically adept folks. Thanks again.
I'm having the same problem starting yesterday.
Brief description of the issue: Won't open, won't uninstall. Just shows up in task manager.
Steps to reproduce the issue:
What steps you’ve tried already: All that I'm aware of. Software won't do anything for me.
Your device and operating system (e.g. MacBook Air, 10.10 OSX): Lenovo desktop Windows 7
Type of Spotify account you have (Free/ Premium): Premium
The app version of Spotify you’re using: Don't know because it won't open.
Any screenshots, if they can help to explain your issue: I could give you a screenshot of my desktop but clicking on the Spotify icon does nothing other than briefly show the busy icon then resume as if nothing ever happened, leaving only an open task in the task manager. Trying to unistall does the exact same thing as trying to open the player.
Help!
This is what happens when I uninstall. Then it just sits idle. Nothing else happens. Same results when trying to open. Sometimes a task called WebH appears as well but that doesn't change anything as far as the results.
Just remembered that I briefly saw the update or installing notice upon trying to open just before problems started so maybe there's something in the latest version. Did y'all release something yesterday? Hasn't worked since.
thanks ErikG! It worked.
Don't you have to uninstall first? I assumed that was the case so no, I haven't tried to install anything yet.
Ok. I tried to uninstall in safe mode after confirming that there was no Spotify application open in the Task Manager. The only result was to create what looks to be the same application that appears when trying to open Spotify. Same when I try to use the installation link you provided. It will download, but when I try to run it, same result with the application popping up in the Task Manager.
I did find some info in the uninstall window though. The current version was installed today, probably just after midnight since I remember this happening yesterday some time, and is version 1.0.47.13.gd8e05b1f
Ok I finally managed to get it reinstalled. Thanks. My problem was that I successfully deleted the first thing you asked us to, but when I tried to find the second, my computer said it didn't exist. Then when I tried to find third, I got the same message from the previous search entry, but only because I didn't realize that there were two different locations in that third item and copied them as a single search entry. LOL Might edit your instructions to make that easier to see for us feeble minded and less technically adept folks. Thanks again.
This worked, thanks so much for saving my sanity! Just need to redownload over 2,000 songs now 😛
The great guide from ErikG helped to get a proper reinstall and now my Spotify on Windows is working fine again.
One additional tip: There's a shortcut "environmental variable" in Windows that help you reach the folder C:\Users\%Username%\AppData quickly:
Simply enter %appdata% into the address bar of your file explorer and hit enter. Voilà!
test
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