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Can't search for facebook friends

Solved!

Can't search for facebook friends

Plan

Premium

Country

Argentina

Device

(PC/Mobile)

Operating System

(Windows 10/Android Oreo)

 

My Question or Issue

I cant' search for facebook friends. I see the following error: 

 

LO SENTIMOS, PERO NO HEMOS PODIDO CARGAR LA SECCIÓN AMIGOS PARA TI.

 

Reply

Accepted Solutions
Marked as solution

Hey @leagq 

 

Looks like according to the error you can't see anything under Friend Activity?

 

I'd suggest checking for two things:

1. To be able to find Facebook friends, make sure you have enabled processing the Facebook data under your Privacy Settings. Disabling this setting will stop Spotify from accessing your Facebook friends as well as profile name and profile picture.

Note: enabling the setting will take effect in about a day.

2. If the setting is enabled and you still can't see anything under Friend Activity, I suggest checking this Answer article on what you can try 🙂

 

Let me know how you get on!

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @leagq 

 

Looks like according to the error you can't see anything under Friend Activity?

 

I'd suggest checking for two things:

1. To be able to find Facebook friends, make sure you have enabled processing the Facebook data under your Privacy Settings. Disabling this setting will stop Spotify from accessing your Facebook friends as well as profile name and profile picture.

Note: enabling the setting will take effect in about a day.

2. If the setting is enabled and you still can't see anything under Friend Activity, I suggest checking this Answer article on what you can try 🙂

 

Let me know how you get on!

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Excellent, now it is working. I don't remember changing that privacy setting.

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