Can't see any songs nor play them!

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1 person liked this

Can't see any songs nor play them!

fleeurtje
Casual Listener

Plan

Premium

Country

 The Netherlands

Device

PC

Operating System

Windows 10

 

My Question or Issue

Its not working! Help please. I tried  to reinstall and clear cache but nothing works.


Screenshot_2.pngScreenshot_3.pngScreenshot_1.png

1 ACCEPTED SOLUTION

Accepted Solutions
Solution! 4 people liked this

Re: Can't see any songs nor play them!

ElioExp
Casual Listener

I FOUND THE SOLUTION!!!!

It even got my friend's activity tab working, that's been dead for months!

I recommend checking your hosts file for any Spotify-related entries.
The file is capable of redirecting traffic for addresses it contains, so it can break Spotify app when it contains Spotify addresses.

 

It's easy to check and edit, you'll need admin rights:

1. open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to

C:\Windows\System32\drivers\etc

3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open.
4. The file is opened. You will see a block of text with # in front of each line and might see entries like

0.0.0.0 website.com
127.0.0.1 website2.com

Check for any entries with spotify or fastly in the address. Examples may look like:

0.0.0.0 weblb-wg.gslb.spotify.com
0.0.0.0 prod.b.ssl.us-eu.fastlylb.net 

(and any variations inbetween)
5. If you do find any, you can delete the line. You can also add a # in front of the line, that's 'commenting out'.
6. Save your changes. Restart Spotify.

6 Replies

Re: Can't see any songs nor play them!

ElioExp
Casual Listener

I have the same issue but I can´t play anything, not in the Web not in the app, reinstalled 10 times, I can´t do anything, great job as always spotify programmers...

Re: Can't see any songs nor play them!

fleeurtje
Casual Listener

Exact same here.. also reinstalled 10 times hahah, phone fine, pc not.

Solution! 4 people liked this

Re: Can't see any songs nor play them!

ElioExp
Casual Listener

I FOUND THE SOLUTION!!!!

It even got my friend's activity tab working, that's been dead for months!

I recommend checking your hosts file for any Spotify-related entries.
The file is capable of redirecting traffic for addresses it contains, so it can break Spotify app when it contains Spotify addresses.

 

It's easy to check and edit, you'll need admin rights:

1. open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to

C:\Windows\System32\drivers\etc

3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open.
4. The file is opened. You will see a block of text with # in front of each line and might see entries like

0.0.0.0 website.com
127.0.0.1 website2.com

Check for any entries with spotify or fastly in the address. Examples may look like:

0.0.0.0 weblb-wg.gslb.spotify.com
0.0.0.0 prod.b.ssl.us-eu.fastlylb.net 

(and any variations inbetween)
5. If you do find any, you can delete the line. You can also add a # in front of the line, that's 'commenting out'.
6. Save your changes. Restart Spotify.

Re: Can't see any songs nor play them!

fleeurtje
Casual Listener

Dude, you're the best <3

Re: Can't see any songs nor play them!

nikipaprikax
Casual Listener

bless you!!! this totally fixed it

Re: Can't see any songs nor play them!

StoogesSmooges
Newbie

I made an account to thank you!!!  Thanks :)

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