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Cannot remove Facebook info from account

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Cannot remove Facebook info from account

Regular

I was attempting to share a link to a song on the Spotify Windows desktop client, but I've run into a very irritating issue.

 

I didn't use a Facebook account when signing up for Spotify, just an email address. In the share dialog, I entered my Facebook details in order to share the album. I successfully logged into the dialog but didn't proceed when I asked if I want to continue.

 

Now when signing in with my email - not my Facebook account - it's showing my Facebook name and profile picture. I have tried uninstalling the client and have revoked access to Spotify in my Facebook account, but no matter what I do, I cannot remove this Facebook information.

 

Any suggestions? It's infuriating.

8 Replies
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Re: Cannot remove Facebook info from account

Roadie

Hi, @ASSSDASAS!

 

Welcome to the Spotify Community.

 

To unlink your Spotify account from Facebook follow these steps:

 

  1. In the top-right corner of the desktop app, click  > Settings. 
  2. Under Social, click DISCONNECT FROM FACEBOOK. 

Let us know if you have any other questions.

 

Have a nice week 🙂 

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Re: Cannot remove Facebook info from account

Regular

Hi,

 

I have already done this without success. I have uninstalled, removed all local data, etc and yet the desktop client is still pulling Facebook data from somewhere. I do not want this data associated with my Spotify account (which isn't a Facebook login).

 

This is honestly so infuriating.

 

 

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Re: Cannot remove Facebook info from account

Composer

Hey @ASSSDASAS,

Try going to app settings on Facebook and scroll down to Spotify, then click the X button.

 

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Re: Cannot remove Facebook info from account

Regular

Hi,

 

Done that already and still no joy. The desktop app is pulling Facebook data from somewhere.

 

 

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Re: Cannot remove Facebook info from account

Composer

Hey again!

Do you have two Facebook accounts? If you have another one it may be pulling info from there

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Re: Cannot remove Facebook info from account

Regular

No, just the one.

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Re: Cannot remove Facebook info from account

Regular

Any other suggestions? Because if I can't get rid of this information, I want to cancel my subscription.

 

 

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Re: Cannot remove Facebook info from account

Composer

@ASSSDASAS,

I would now fill out the contact form on the website to get in touch with them.

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