Cant recover playlist and someone keeps logging in my account

[Meoo18]

Hi,

someone keeps logging into my account and changes playlist and deletes playlists. Even after i used the button "Logout anywehre". and changing password. I dont know what to do. And now one of my favourite playlists is deleted and i cant recover it in my account setings because its not showing up. Pls tell  me i can recover it somehow.

[GillianDelvigne]

Hi @Meoo18,

Thanks for joining us! 🙂

Did you try to change the password of your email address with which you are logged in spotify?

If you are sure that nobody can know your password, maybe someone has access to your emails and can pretend to be you in spotify. Try to choose a more secure password: quite long with letters (upper and lower case), numbers and special characters.

Tell me if it solved your problem.

Cheers!

[GillianDelvigne]

It's me again.

You can also check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

[Meoo18]

okay i will try that thanks. but what about the deleted playlist that i cant recover? is there any possibility i can get it back?