Plan
Free/Premium
Country
US
Device
(Dell Inspiron i3583)
Operating System
(Windows 10)
My Question or Issue
Canvases won't show up. I've tried restarting, logging out and logging back in, and restarting. It works fine on mobile and when I made a new account it worked fine. It's the second time I've have this problem, the first time I couldn't find a way to fix it until it just reappeared, and now I've had this issue again for a while now.
Solved! Go to Solution.
Hi @Abrupt,
Thanks for getting back to us with this info.
We'd suggest resizing the left sidebar by hovering over its edge and pulling it.
In case this doesn't do the trick, could you try performing a clean reinstall of the app to see if you notice anything new?
Let us know how it goes.
Hey @Abrupt,
Thanks for getting in touch with us and welcome to the Community 🙂
Currently the canvas feature is only available on mobile. We are constantly running tests in order to improve our app and the experience with it.
It's possible that you might see something on the app your friend doesn’t, or get a brand-new feature for only a temporary period. You can click here to find more information about Spotify tests.
If you have questions, don't hesitate to reach out to us. We'll be happy to help.
Hey @Abrupt,
Thanks for the clarification.
Can you send us a screenshot of how the desktop client looks on your end?
Cheers.
Image 1 is my Main Account, the other 2 or from the new account I made. I want to know how to have those images on my Main again since I don't want to make a new account.
Hi @Abrupt,
Thanks for getting back to us with this info.
We'd suggest resizing the left sidebar by hovering over its edge and pulling it.
In case this doesn't do the trick, could you try performing a clean reinstall of the app to see if you notice anything new?
Let us know how it goes.
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