Country issue NL

[arjanvl]

Hi there,

It has happened to me before, but again I cannot use spotify on the work location. I am getting the (in)famous "your country doesn't match the location in your profile".

Well, as a matter of fact, I am live in the NL, work office is in Amsterdam (also in NL).

http://www.iplocation.net/ shows me my IP address is bound to the NL.

Anyone have an idea? Want to listen some music, but can't due to this issue. Last time it suddenly started working again after filing an incident at Spotify, but maybe posting here will help me resolve this once and for all.

Thanks!

[Peter__]

Hey 🙂 

That does sound weird, but if your IP address is geo-locating correctly then it shouldn't be an issue to change your country on your online profile. 

Peter

[arjanvl]

Hi Peter,

I updated the profile, and it says NL.

I have made a screenshot of iplocation dot net:

http://images.devs-on.net/Image/lkSE0wvk08w0tjET-IPLocationFinde.png

Still unable to use Spotify 😞

[Peter__]

Strange, I will see if I can get someone to look into this for you.

Peter

[arjanvl]

Any luck in finding the issue yet? Kinda quiet here without my music 🙂

Cheers

[Richard]

Can you try http://whatismyipaddress.com/ for us? Do you get the same result?