Country issue NL

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Country issue NL

Music Fan

Hi there,

 

It has happened to me before, but again I cannot use spotify on the work location. I am getting the (in)famous "your country doesn't match the location in your profile".

 

Well, as a matter of fact, I am live in the NL, work office is in Amsterdam (also in NL).

http://www.iplocation.net/ shows me my IP address is bound to the NL.

 

Anyone have an idea? Want to listen some music, but can't due to this issue. Last time it suddenly started working again after filing an incident at Spotify, but maybe posting here will help me resolve this once and for all.

 

Thanks!

5 Replies
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Re: Country issue NL

Community Legend

Hey 🙂 

 

That does sound weird, but if your IP address is geo-locating correctly then it shouldn't be an issue to change your country on your online profile

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Country issue NL

Music Fan

Hi Peter,

 

I updated the profile, and it says NL.

I have made a screenshot of iplocation dot net:

http://images.devs-on.net/Image/lkSE0wvk08w0tjET-IPLocationFinde.png

 

Still unable to use Spotify 😞

 

 

 

 

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Re: Country issue NL

Community Legend

Strange, I will see if I can get someone to look into this for you.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Country issue NL

Music Fan

Any luck in finding the issue yet? Kinda quiet here without my music 🙂

 

Cheers

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Re: Country issue NL

Roadie

Can you try http://whatismyipaddress.com/ for us? Do you get the same result?

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