Desk Top app Skipping during playback

[MarkD3]

11/04/2022 

Has anyone else noticed on the Microsoft Windows version of the desktop app that there seems to be (kipping/buffering) duriing playback .... any way to fix this?          thank you 

Mr M Dorrington

[Novy]

Hey @MarkD3,

Thanks for reaching out here in the Community!

Would you mind letting us know if you've already tried any troubleshooting steps? If not, you can start by performing a clean reinstall of the app. This is often an overlooked step, but it’s more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble.

If reinstalling makes no difference, can you confirm if this is happening with all albums/songs/podcasts or if it's a specific one that's having issues?

We'll be on the lookout for your reply.