Desktop App Domain Needed for Whitelist

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Desktop App Domain Needed for Whitelist

Visitor

Plan

Premium

Country

USA

Device

Dell Latitude 7400 2 in 1

Operating System

Windows 10

 

My Question or Issue

Getting an error that our internet is blocking Spotify (error code 55). I'm looking for the domain that I would need to provide to have IT whitelist in order to use the desktop player

2020-01-09 09_52_06-Spotify.png
1 Reply
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Re: Desktop App Domain Needed for Whitelist

Music Fan

There are quite a few I notice:

 

All https/port 443

 

  • *.spotify.com
  • *.scdn.co (or at least i.scdn.co)
  • audio-ak-spotify-com.akamaized.net -- might want to just do *.akamaized.net
  • heads4-ak-spotify-com.akamaized.net
  • *.spotifycdn.net

If they add those rules and it still can't connect, I'd suggest running Fiddler and inspecting the traffic that's getting blocked from the Desktop app.

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