[Desktop] Clicking on album art highlights wrong song in sorted playlists

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Re: [Desktop] Clicking on album art highlights wrong song in sorted playlists

Angie31
Casual Listener

Windows 10 Pro (1809), Spotify 1.1.8.439.g8502297d (Windows Store version)

This bug has been going on for years btw, it's not new. I think it has to do with switching of devices (ie between phone and desktop), but still can't figure out the exact reason of this issue.

Re: [Desktop] Clicking on album art highlights wrong song in sorted playlists

eventheminions
Gig Goer

1.1.8.439.g8502297d (Windows Store version) - another update, yet this issue persists.

 

In reference to the poster above: my 3,000+ song playlist contains no "unavailable" tracks at all and still jumps to the wrong spot when album art is clicked.

Re: [Desktop] Clicking on album art highlights wrong song in sorted playlists

marcusblock
Regular

There seems to be several similar issues on this thread. What we are trying to get fixed is one specific issue which started with v1.1.???

We are not talking about:

1. small descrepancies in the position highlighted due to unplayable songs, or recent additions/deletions since starting the playlist. This issue has existed for years and I think can only be a minor irritation for most.

2. going to the wrong position when you resort a playlist once it has started playing. This also has existed for years and is a bit annoying. But the trick is to sort the playlist the way you want it before starting to play.

3. issues when you switch device. e.g. start playing on the computer, switch to phone and back. This can be resolved by double-clicking on the playlist name in the list to re-initialise/restart it.

 

What we are talking about is where the desktop app goes to the position it thinks the track should be in the playlist based on default sort sequence (or you might say, where no sort option has been selected) rather than the correct position.

I have reverted a couple of times to 1.0.84.344 where the function works correctly (as long as playlist is sorted before starting to play).  Twice I have been automatically updated to the latest version. In both cases the function continued to work correctly for a few days and then went wrong again. I'm not sure whether this was becasue another update came out and broke the fix??

Currently using 1.1.8.439.g8502297d which has been working OK for a couple of days. Too early to say it is "fixed".

Re: [Desktop] Clicking on album art highlights wrong song in sorted playlists

pnut
Roadie

@marcusblock thanks for the summary, makes sense. I'm using the same version as you (1.1.8.439.g8502297d) and it doesn't work for me at all, still broken.

Solution!

Re: [Desktop] Clicking on album art highlights wrong song in sorted playlists - Status changed to: Under investigation

Moderator
Moderator

Hi there,

 

Thanks for getting back in touch! We're not able to provide an exact timeline for a fix, but we really appreciate you letting us know about this. We're always working to make Spotify a better experience. We'd recommend keeping an eye out for updates to the app.


EDIT: We're marking this as the solution for the sake of visibility.

GuidoModerator
 
Help others find this answer and click "Accept as Solution".
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Re: [Desktop] Clicking on album art highlights wrong song in sorted playlists - Status changed to: U

musicpet
Regular

Thanks for answering, but can this really be called a solution?

Re: [Desktop] Clicking on album art highlights wrong song in sorted playlists - Status changed to: U

tedsamuelsson
Casual Listener

I agree, it isn't really a solution. It is more of a statement saying "It's on our list and we'll get to it when we get to it."

Re: [Desktop] Clicking on album art highlights wrong song in sorted playlists

Totouboros
Casual Listener

Do you have the unavailable tracks set to be visible in the display options? 

Re: [Desktop] Clicking on album art highlights wrong song in sorted playlists

tedsamuelsson
Casual Listener

With "Show unavailable songs in playlist" not even the fall back works anymore. 

 

Re: [Desktop] Clicking on album art highlights wrong song in sorted playlists - Status changed to: U

contesza
Newbie

Please fix it, it's super frustrating that this is something that has worked completely fine for a long time and now it's been tampered with for no reason, and now you guys aren't really caring to fix it.

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