Desktop app not playing any songs

[MyUsername12]

Plan

Free

Country

Hungary

Device

PC

Operating System

Windows 10 (build 19041.450)

My Question or Issue

Hello, I listen to spotify often, but around 1-2 months ago, i had an issue. The desktop app weren't playing any songs. If i clicked on a song, it would say its playing, but it had a black icon and the song time was not moving, and stood at 0:00. I tried the following methods:

- Checking if the app is in Offline mode

- Turning Offline mode on and off

- Logging out and logging in

- Reinstalling application

- Creating new account

etc.

None of it worked. My last resort was the browser spotify but i cant use the search there because it pops out a "Oops, something went wrong" Message at the bottom. I have to use my phone to listen to spotify.

[Nico]

Hey @MyUsername12! Welcome to the Spotify Community. ^^

I'm sorry to hear this.

But this issue is already under investigation. Be sure to check and +Vote on this ongoing issues thread to get more details on it.

Hopefully, it will be fixed soon. ^^

Peace

[MyUsername12]

okay, thank you for the info! ^^