Desktop app not playing through bluetooth headphones

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Desktop app not playing through bluetooth headphones

Casual Listener

Plan

Premium

Country

 Sweden

Device

PC Laptop

Operating System

Windows 10

 

My Question or Issue

 I just bought a new pair of bluetooth headphones (Sony h.ear2 WH-H900N). I can pair them with my laptop, but I cannot listen to the Spotify desktop app with them.

I can listen to anything via my web browser, including the Spotify Web player. I can also listen to the Windows media player app. However there is no sound through the headphones when using the Spotify desktop app, only the laptop speakers are working.

I can pair the headphones with my Samsung Galaxy S2 tablet and listen to the Spotify app on that without any problems. 

Actually, I can seemingly listen to everything with the headphones, except the Spotify Desktop app for Windows 10. I really like the app, but if this problem persists I will stop using it and only listen to the web player.

Any ideas?

 

4 Replies
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Re: Desktop app not playing through bluetooth headphones

Spotify Legend

Hey @mrsmagnuson, help's here.

 

Is the volume bar at max on the app when you've connected your headphones? 

 

Also, make sure that your Connect feature isn't connected to any other device.

 

If that doesn't help, we recommend that you go through all the steps provided on this help article. You'll find some useful information there. 

 

Hope that helps!

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Re: Desktop app not playing through bluetooth headphones

Casual Listener

Thanks. I tried all those things, but it still didn't work. Then I played around with the default settings for sound devices in the Windows system settings. I found that when I un-selected the built-in speakers and selected my headphones as default audio device, I could finally listen to the Spotify app. I was weird though, because I could hear other sounds through the headphones before that, including the Spotify web player, just not the desktop app.  Anyhow, it's solved, and thanks for replying.

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Re: Desktop app not playing through bluetooth headphones

Newbie

This worked perfectly thanks for trouble shooting.  Such a weird problem to have 

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Re: Desktop app not playing through bluetooth headphones

Newbie

I have this exact problem with Linux. But nothing seems to fix it. I've even tried reinstalling the app. Used to work perfectly between the same laptop and speakers. Does anyone have any ideas?

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