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Desktop application resizes itself upon maximizing from minimized state

Desktop application resizes itself upon maximizing from minimized state

Plan

Premium

Country

USA

 

Device

(Desktop PC)

Operating System

(Windows 10 Pro x64 1909)

 

My Question or Issue

If I minimize Spotify, and then bring it back/maximize it, the Spotify application resizes to a different size, and is now on two monitors instead of one. This has been occurring for weeks now. For what it's worth I have 4 monitors, and sometimes have a TV plugged in too.

 

Monitor 1. 2560x1440

Monitor 2. 1920x1080

Monitor 3. 2560x1440

Monitor 4. 1920x1080

TV (Monitor 5) 3840x2160

 

Spotify 1.1.47.684.g136419d9. This has been occurring on multiple versions of the application. I've tried disabling and enabling hardware acceleration, and reinstalling the application.

Reply
1 Reply

Hi @CarlExample!

 

Thanks for reaching out about this.

 

You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

 

After reinstalling the app, make sure to disable Hardware Acceleration in the Settings Menu > View > Hardware Acceleration.

 

Also - could you let us know if this started happening after a specific event such as the update of the app or the OS of your device?

 

Cheers - We'll keep an eye out for your reply!

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