Unites States of America
My Question or Issue
When I reinstalled Spotify to fix a previous issue Spotify just would not work. I can't play any songs and all of my favorites and albums have disappeared. On the other hand, Spotify for my phone has been working fine and has had no issues. I am wondering if there is anything I can do outside of reinstalling to fix this problem.
Solved! Go to Solution.
Hello there @GameLover !
This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:
Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.
Have a nice day 🙂