Despues de 2 segundos canción pierde instrumentos y se escucha prácticamente solo la voz. Windos 10

[djvalenzuela]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Elena]

Hey there @djvalenzuela!
 
Thanks for reaching out to us! We'll be happy to help you sort this out and hopefully you don't us replying in English.
 
You could start with a clean reinstall of the app with the steps here to make sure that all old files that might be causing trouble are gone.
 
It's also important that you re-download Spotify from the Microsoft store.
 
Give your device a quick restart before you start the newly installed app.
 
In case the issue persists, could you send us a video or a recording of your issue so that we could investigate further?

We'll be on the lookout for your reply.