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Fransk1
Casual Listener

Plan

Premium

Country

 Denmark

 

 

My Question or Issue

The email attached to my account have been locked by my workplace, how do i change the email without accessing the actual email?

2 Replies

kaive
Composer

Hello,

 

This is certainly inconvenient. What I would do is contact spotify since you can not change the adress if you do not have acess to it. Be sure to give them as much information as possible so that they can be sure that it is your account. Give them your old adress and your new, payment plans, country, when you started paying etc.

Hope it turns out fine!

 

Kaive

Fransk1
Casual Listener

Thanks for the reply, i have been looking high and low for a palce to contact them directly, but i cant seem to find it, can you provide a link?

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