Error 117 since update

[stem]

Hello,

Since i updated Spotify windows client, i get an error message at every attempt of connexion, altought the software is not blocked by any firewall.

Thaks for your help

[Peter__]

Error 117 normally has two causes from my experience:

- A firewall or other software blocking Spotify.

- An ISP blocking Spotify due to it's p2p connections. 

Can you try:

- Uninstalling Spotify.

- Removing any Spotify entries from your firewalls (be sure to check any security software, Windows Firewall and your router firewall if you have one).

- Install Spotify again.

- Double check it is on the allowed lists in your firewalls. If you are using Windows Firewall, go to Start > Control Panel > Windows Firewall > Allow a Program or Feature through Windows Firewall > Spotify > Tick Private and Public boxes. 

[stem]

Hello, i uninstalled and reinstalled spotify, but it solved nothing, and now, the software is blocked in the connection window. I know that it's nor the Windows firewall (i have the problem even if it's disabled) nor my ISP (i can domnwload p2p without problem). I don't know if my router have a firewall, but i doubt that it could blacklist spotify even if i did a simple update, abd oldest update don't gave me any problem.

I allowed the program in my firewall setting, but the problems still exists. How is this possible ?

Thaks for your help.

[stem · Accepted solution]

Hello, i solved the problem. The Bitdefender's firewall sucks and blocked all my softwares, even those added on the whitelist. So i use another firewall and now, it works perfectly.

[joaquimabc]

I have a family account. Since i cancel and adn sing to add a new user i get a error 117 message in linux... In android the downlowd to play off-line stay in waiting...

My firewall is off, and, other users play normaly....

I think this is a change in the server...

Is this?