Error 17 Firewall / Can't change my country in profile

Error 17 Firewall / Can't change my country in profile








HP Laptop

Operating System

Windows 10


My Question or Issue

 I have the error 17 everytime I try to login with my facebook credentials, I've tried EVERYTHING when it comes to solutions,although I found one regarding the country you are now and if it's different.


I skipped that until my phone app wanted me to declare the country I'm currently in. I'm almost 2 weeks in Croatia for the Erasmus program (I'm from Greece). I went to change my account info regarding the country I am now, and even with both my phone and my laptop's gps ,it won't let me change my country from Greece, to Croatia. Now what? Be music-less for six months?

Thanks in advance.

1 Reply


Hey @zoikousteni.


Thanks for posting about this issue on the Community. We'll be glad to help you out!


That's odd! Have you tried opening the country settings page in an incognito window or a different browser? That usually does the trick.


If that doesn't work, we recommend you get in touch with our Customer Support team, who will be able to help you out further.


Hope that helps!

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