Error: client_token:101 (Can't Login)

[stark26_]

Plan

Premium

Country

Australia

Device

Desktop Windows

Operating System

Windows 10

My Question or Issue

One day, my Spotify on my PC just stopped working. So I uninstalled & reinstalled, but now I simply cant login. I'll get error message "client_token:101".

Here are the steps I HAVE DONE:

-Restarting PC

-Restarting modem & internet

-Uninstall & reinstall Spotify (millions of time)

-Spotify isnt in my firewall list

-Turned off firewall

-No VPN

-Check other devices, theyre all good - so not a problem with internet.

Does anyone else ever encounter this problem? It's been weeks now and it's still like that.

[Jeremy]

Hi there @stark26_,

Thank you for reaching out to the Community. You've done a great job with the troubleshooting so far!

Can you confirm that you followed the steps that's provided in this article? There's some more steps to help thoroughly uninstall the app from your device, so if you haven't, we'd highly suggest it since the steps will make sure there's no old cache files causing this.

On another note, can you check if you get the same behavior if you're using or web player?

We'll keep an eye out for your reply.

Take care!