First song starts at random time

[113189486]

Plan

Premium

Country

Denmark

Device

PC

Operating System

Windows 10

My Question or Issue

When ever I start my Spotify app, I connect to my Sonos device at first. Then I pick a song or album to play. When starting playing this first song, the song ALWAYS resumes playing somewere (random) in the middle of the song. I then have to press rewing to play the song from the beginning. It seems, that it resumes at the time, where I stopped playing spotify last time I listened to music on this device - and that was very likely a different song.

This only happens on the first song. Swapping album or song afterwards works fine and starts playing the song from beginning

[Alex]

Hey there @113189486,

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

Keep us posted on how you get on with this.

Cheers.