Friend activity wiped, App says I have no friends on Facebook after new update

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Friend activity wiped, App says I have no friends on Facebook after new update

Grantrants
Music Fan

Plan

Premium

Country

Canada

Device

Desktop

Operating System

Windows 10

 

My Question or Issue

So my friend activity is blank after the recent update. Where the friend activity should be, it just says "Connect with Facebook." When I click that, it shows facebook friends, but no longer displays friend activity. 

How do I fix this? It seems to happen after every update. 

6 Replies

Grantrants
Music Fan

Is anyone else having this problem? Are there fixes?

DiZzyBonne
Visitor
I'm having the exact same problem. I tried going to Facebook and re-enabling access to Spotify because Facebook had auto-disabled, and all that did was show me my friends list instead of being blank. Prior to yesterday, I was able to see what my friends were listening to.

UPDATE: It somehow fixed itself, I just closed the friends activity tab and restarted my Spotify app and it worked.

Alex
Moderator
Moderator

Hey folks,

 

For anybody still experiencing this, we'd recommend toggling Show Friend activity on/off:

  1. Click Settings.
  2. Under Display Options, switch Show Friend Activity on (green), or off (gray).

Also make sure that your Spotify desktop window is at least 1190 pixels wide. You may need to zoom in/out to adjust this.

 

@Grantrants, if this is happening after every update of the app, there might be cache issues on your system. Try running a clean reinstall of the app, by following the steps in this Spotify guide exactly.

 

Keep us posted on how you get on with this.

 

 

AlexModerator
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Grantrants
Music Fan

Well, that worked. Thank you!

Grantrants
Music Fan

Thanks

Eni
Moderator
Moderator

Hi @Grantrants

 

Fantastic news! If you ever need anything else, we're just a post away. 

 

Have a great day 🙂

EniModerator
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If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp
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