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Home screen shows - Something went wrong, Search for something else? (Microsoft store version)

Home screen shows - Something went wrong, Search for something else? (Microsoft store version)

 

Plan

Premium

Country

England

Device

Pc

Operating System

Windows 10

 

My Question or Issue

Home screen shows Something went wrong, search for something else?  I tried restarting the app and restarting windows.  Only started to happen today.  App is up to date.  Microsoft store version.  Similar to this issue : Solved: Home page does not load on both desktop app and we... - The Spotify Community

spotify something went wrong.png
Reply
3 Replies

Same. I'm on "Spotify for Windows 1.1.94.874.g837ef43a".

I had the same problem myself, seems its working now. 

i did the reinstall but didn't solve the problem right away

Hey folks,

 

Thank you for reaching out to the Community and welcome.

 

When this type of issue starts happening after an update, it's commonly related to some damaged cache stored on your device. In this case, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

 

If the issue persists and if you haven't done it before, include in your next response the make, model and OS version of your device, along with the Spotify version you're currently running to continue with the investigation.

 

We'll be on the lookout.

OscarDCModerator
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