How can I remove unwanted greyed out songs in favorite songs list?

Solved!

How can I remove unwanted greyed out songs in favorite songs list?

Plan

Premium

Country

Germany

 

Device

Windows 10 Computer 64bit

Operating System

Windows 10

 

My Question or Issue

Hello,

as you can see because of the screenshot, I can not remove any greyed out songs in my favorite songs list. These songs are added to the list because I had them once on my computer but as extern files so I added them to Spotify. These files are not located on my drive anymore so I can not remove them from my favorite songs list on my computer. They are not shown if I take a look to my list on my iPhone 8.

 

I would appreciate a quick response.

 

Thank you very much.

 

Greetings from Germany

Screenshot (8).png
Reply

Accepted Solutions
Marked as solution

Hey there!

I fixed this problem by clicking on one unplayable and unremoveable song, pressing SHIFT and A to mark all songs in the list and then I pressed the REMOVE key (key under "paste" on german qwerty keyboard) and I accepted that. So it removed all songs after doing that 3 times.

 

Thank you.

View solution in original post

4 Replies

I have the following information to add:
- I already reinstalled Spotify.
- I deleted all seen folders created by Spotify (AppData/Local, etc.)

Mario

Hey @user-removed,

 

Thanks for reaching out about this here in the Community. 

 

Would you mind trying the following to see if the unplayable songs get hidden as a result?

  1. Launch the Spotify app
  2. From the Home tab, tap the gear icon (Settings) in the top right corner
  3. Tap Playback
  4. Toggle Hide Unplayable Songs to ON (green switch)

 

Let us know how you get on. We'll be here for this and anything else as well!

Mario Moderator
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Hey @Mario,
thank you for your post. I toggled it and then I restarted Spotify but I still can see these unplayable greyed out songs in the list. I also tried to toggle it back off and restarted Spotify to see if they disappear but nothing happend.

I hope you can tell me some more steps to do about this.

Thank you.

Marked as solution

Hey there!

I fixed this problem by clicking on one unplayable and unremoveable song, pressing SHIFT and A to mark all songs in the list and then I pressed the REMOVE key (key under "paste" on german qwerty keyboard) and I accepted that. So it removed all songs after doing that 3 times.

 

Thank you.

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